Refund and Cancellation Policy for EcoRanks.in
Introduction
Thank you for shopping at EcoRanks.in. We are committed to providing high-quality products and ensuring customer satisfaction. This Refund and Cancellation Policy outlines the terms under which returns and cancellations are accepted.
Return Policy
- Eligibility for Returns
- Returns are accepted only for damaged or defective products.
- Requests for returns must be made within 3 days of receiving the product.
- The product must be unused and in its original packaging.
- Return Process
- To initiate a return, email us at returns@ecoranks.inwith the following details:
- Order number.
- Description of the issue.
- Clear photos of the damaged or defective product.
- Once your request is verified, we will provide instructions for returning the item.
- Verification Process
- All return requests will be subject to verification by our team to ensure compliance with our return policy.
- Only verified returns will be accepted, and refunds/replacements will be processed accordingly.
Refund Policy
- Refund Eligibility
- Refunds are applicable only for verified damaged or defective products.
- Refunds will not be issued for reasons other than damage or defect.
- Refund Timeline
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [3 business days] and credited to your original payment method.
- Shipping Costs
- If a return is approved, we will cover the cost of return shipping.
Cancellation Policy
- Order Cancellation
- Orders can be canceled within 5 Hours of placement, provided they have not been shipped.
- To cancel an order, contact us at privacy@ecoranks.inwith your order details.
- Refunds for Canceled Orders
- Refunds for eligible cancellations will be processed within 3 days.
Contact Us
If you have any questions or need assistance with returns or cancellations, please reach out to us:
We are here to help you with a smooth shopping experience.
