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Refund and Cancellation Policy for EcoRanks.in

Introduction

Thank you for shopping at EcoRanks.in. We are committed to providing high-quality products and ensuring customer satisfaction. This Refund and Cancellation Policy outlines the terms under which returns and cancellations are accepted.


Return Policy

  1. Eligibility for Returns
    • Returns are accepted only for damaged or defective products.
    • Requests for returns must be made within 3 days of receiving the product.
    • The product must be unused and in its original packaging.
  2. Return Process
    • To initiate a return, email us at returns@ecoranks.inwith the following details:
      • Order number.
      • Description of the issue.
      • Clear photos of the damaged or defective product.
    • Once your request is verified, we will provide instructions for returning the item.
  3. Verification Process
    • All return requests will be subject to verification by our team to ensure compliance with our return policy.
    • Only verified returns will be accepted, and refunds/replacements will be processed accordingly.

Refund Policy

  1. Refund Eligibility
    • Refunds are applicable only for verified damaged or defective products.
    • Refunds will not be issued for reasons other than damage or defect.
  2. Refund Timeline
    • Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
    • Approved refunds will be processed within [3 business days] and credited to your original payment method.
  3. Shipping Costs
    • If a return is approved, we will cover the cost of return shipping.

Cancellation Policy

  1. Order Cancellation
    • Orders can be canceled within 5 Hours of placement, provided they have not been shipped.
    • To cancel an order, contact us at privacy@ecoranks.inwith your order details.
  2. Refunds for Canceled Orders
    • Refunds for eligible cancellations will be processed within 3 days.

Contact Us

If you have any questions or need assistance with returns or cancellations, please reach out to us:

We are here to help you with a smooth shopping experience.

+91 72020 30202